- A User can always leave comments during the surveys. These will of course remain anonymous to managers and administrators.
- To access any comments employees have left on the mood pulse survey, head to the “Pulse” icon on the left-hand side of your dashboard, and then to the “Comments” section on the top of the page.
- Use the resolve button to let everyone know that the issue behind the comment has been resolved.
2. Chats - Responding to comments
- Once in the comment section, click the "Start Chat" button to start talking with users.
- You will be notified if other managers or administrators are already chatting with a specific user, to prevent chat cluttering for the user.
And voila ! You are ready to start chatting anonymously with your team members.